# Analytics

> For the complete documentation index, see [llms.txt](/llms.txt)

> :::info
The Analytics dashboard is available on the [Professional](https://pushfeedback.com#pricing) and [Unlimited](https://pushfeedback.com#pricing) plans. On the free plan, every feedback entry is still readable in full from your project in the dashboard.
:::

:::info
The Analytics dashboard is available on the [Professional](https://pushfeedback.com#pricing) and [Unlimited](https://pushfeedback.com#pricing) plans. On the free plan, every feedback entry is still readable in full from your project in the dashboard.
:::

The Analytics dashboard gives you an overview of the feedback collected across your documentation pages. You can access it from the main navigation by clicking **Analytics**.

![Analytics dashboard](./images/analytics.png)

## Filters

At the top of the dashboard, you can narrow down the data displayed using the following filters:

- **Project**: Select which project's feedback to view. If you have multiple projects, use the dropdown to switch between them.
- **Start Date / End Date**: Define the time range for the analytics. By default, the dashboard shows the last 30 days.

Changes to any filter are applied immediately.

## KPI cards

Below the filters, five summary cards display high-level metrics for the selected period:

| Card | Description |
|------|-------------|
| **Total** | The total number of feedback items received. |
| **Sentiment** | The overall sentiment (Positive or Negative) based on whether positive + neutral feedback outweighs negative feedback. |
| **Positive** | The count of feedback items rated positively. |
| **Negative** | The count of feedback items rated negatively. |
| **Neutral** | The count of feedback items with no clear sentiment. |

Each card (except Sentiment) includes a **growth indicator** showing the percentage change compared to the previous period of the same length. An upward arrow indicates growth; a downward arrow indicates a decline.

## Feedback by page

A table lists every page that received feedback during the selected period. For each page, you can see:

- **Page**: The URL of the page.
- **Total**: Total feedback count for that page.
- **Positive / Negative / Neutral**: Breakdown by sentiment.
- **Status**: Either **Looking good** (positive feedback exceeds negative) or **Needs attention** (negative feedback exceeds positive).

Results are paginated with 25 rows per page.

## Newly active pages

If any pages received feedback for the first time during the selected period, they appear in the **Newly active pages** section. This helps you spot documentation pages that are starting to get user engagement. Each entry shows the page URL and the total number of feedback items.

## Generate AI report

:::info
This feature is available on the [Unlimited](https://pushfeedback.com#pricing) plan.
:::

The **Generate AI Report** button produces an AI-powered summary of your feedback data.

When you click the button, the system analyzes up to 500 feedback items from the selected period and generates a report with three sections:

- **Executive Summary**: A brief overview of the feedback volume, overall sentiment, and the most notable finding.
- **Most Requested Improvements**: Up to 5 recurring themes extracted from the feedback, each with a description, mention count, sentiment label, and a representative user quote.
- **Actionable Recommendations**: 3-5 concrete suggestions for improving your documentation based on the feedback patterns.

![AI report executive summary and most requested improvements](./images/ai-report-summary.png)

![AI report actionable recommendations](./images/ai-report-recommendations.png)

Once generated, you can:

- **Copy** the report text to your clipboard.
- **Regenerate** the report to get a fresh analysis.
- **Dismiss** the report to hide it from view.

## Download PDF

Click the **Download PDF** button to save a printable version of the current dashboard view using your browser's print dialog.

## Opting out of AI reports

Team admins can disable the **Generate AI Report** feature for the entire team. When this option is enabled, the button is hidden from the dashboard and no team member can generate AI reports.

To opt out:

1. Go to **Team** from the main navigation.
2. In the **Details** section, check the **Disable AI reports** checkbox.
3. Click **Save**.

![Disable AI reports checkbox in Team settings](./images/disable-ai-reports.png)

To re-enable AI reports, uncheck the option and save again.