Review feedback

Open Projects in the dashboard and select your project. Feedback entries lists responses from your site. Select a row to read the full message, page URL, rating, and any attached screenshot.

Find responses

Use New and Archived to switch lists. On Professional and Unlimited, use Filters to narrow responses by rating, message, screenshot, email, or dates.

If a project shows Upgrade required, check the website and seat limits in Manage subscription.

Archive or restore

On Professional and Unlimited, select entries with their checkboxes and click Archive. They move to Archived and remain available to read.

To restore entries, open Archived, select them, and click Unarchive. Restoring entries is available on every plan, including after a downgrade.

The header checkbox selects the entries on the current page.

Export selected entries

On Professional and Unlimited, select the entries you need, then click CSV or XLS in the action bar. Your browser downloads the selected data.

Delete entries

Select the entries, click Delete, and confirm Delete in the dialog. Deletion is permanent. Use archiving when you need to keep the feedback.

For page-level trends and reports, see Analytics.