Manage subscription
As a team Administrator, open Team and click Manage subscription. You can change or cancel the subscription, view invoices, and update billing details. Review the price and billing period before confirming a change.
What the free plan includes
The free plan includes one website, one seat, and unlimited feedback collection. You can read every feedback entry in the dashboard. No credit card is required.
| Capability | Free | Professional | Unlimited |
|---|---|---|---|
| Websites and seats | One each | One each | Unlimited |
| Per-entry email alerts | First 25 per team | No cap | No cap |
| Email recipients in dashboard form | One | Up to three | Up to three |
| Screenshot retention | 30 days | Permanent | Permanent |
| Filtering, archiving, export, and analytics | No | Yes | Yes |
| Integrations, JavaScript events, and logo removal | No | Yes | Yes |
| Dashboard API key creation, AI reports, and additional URLs | No | No | Yes |
After the free email allowance, a monthly summary links to your feedback. See email notification limits for how the allowance is counted. For current prices, see Pricing.
After a downgrade
Existing projects and members are retained. Access follows your current plan's website and seat limits, so projects can show Upgrade required. Upgrade to restore access, or reduce the team to the current limits. Administrators retain access to manage the subscription and team.
Existing API keys remain valid, but requests still follow current project and feature access limits.