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Teams integration

Using PushFeedback, you can forward user feedback directly to your preferred Microsoft Teams channel using incoming webhooks. This ensures that the right team members are immediately informed, leading to faster responses and a better user experience.

Teams integration

Prerequisites​

  • A PushFeedback account. If you don't have one, sign up for free.
  • A project created in your PushFeedback dashboard. If you haven't created one yet, follow the steps in the Quickstart guide.
  • A Microsoft Teams workspace.

Steps​

To activate the Teams integration in PushFeedback, follow the steps outlined below:

  1. Open app.pushfeedback.com.

  2. Log in using your account credentials.

  3. Once inside the dashboard, go to the Projects tab.

  4. Select the project you wish to configure.

  5. On the top-right corner of the page, click on the Settings button.

  6. Under Integrations, select Teams.

  7. Add the incoming webhook URL provided by Teams. For detailed instructions on setting up incoming webhooks in Teams, refer to Microsoft's documentation.

  8. Save your changes by clicking Save.

  9. To ensure the changes are in place, go to any webpage where you've implemented the PushFeedback widget and send a feedback entry. You should receive a notification in the Teams channel associated with the webhook.

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