Feedback widget for React

PushFeedback collects user feedback directly from your website. This guide covers installation in a React project using NPM.

Prerequisites

Before you begin, you need:

• A PushFeedback account. If you don't have one, sign up for free.
• A project created in your PushFeedback dashboard. If you haven't created one yet, follow the steps in the Quickstart guide.
• A React application and Node.js installed.

Installation

Floating button

1. Install PushFeedback:

   npm install pushfeedback-react

   info

   If you're using yarn as your package manager, run yarn add pushfeedback-react instead of the npm command above.

2. In the main component where you wish to place the feedback button (often src/App.js), embed the PushFeedback button:

   import React, { useEffect } from 'react';
   
   import { FeedbackButton } from 'pushfeedback-react';
   import { defineCustomElements } from 'pushfeedback/loader';
   import 'pushfeedback/dist/pushfeedback/pushfeedback.css';
   
   function App() {
       
       useEffect(() => {
           if (typeof window !== 'undefined') {
           defineCustomElements(window);
           }
       }, []);
   
       return (
           <div className="App">
               {/* Other components and content */}
               <FeedbackButton project="<YOUR_PROJECT_ID>" button-position="bottom-right" modal-position="bottom-right" button-style="dark">Feedback</FeedbackButton>
           </div>
       );
   }
   
   export default App;

   Replace <YOUR_PROJECT_ID> with your project's ID from the PushFeedback dashboard.

3. Start your React app by running npm start or yarn start in your terminal. Once it compiles successfully, verify that the feedback button appears and functions correctly on your site.

Inline button

Install pushfeedback-react if it is not already in your project:

npm install pushfeedback-react

Create InlineFeedback.jsx with the widget stylesheet, loader, and component:

import React, { useEffect } from 'react';
import { FeedbackButton } from 'pushfeedback-react';
import { defineCustomElements } from 'pushfeedback/loader';
import 'pushfeedback/dist/pushfeedback/pushfeedback.css';

export default function InlineFeedback({ project }) {
  useEffect(() => { defineCustomElements(window); }, []);
  return <FeedbackButton project={project} button-position="default" modal-position="center" button-style="dark">Feedback</FeedbackButton>;
}

Render <InlineFeedback project="<YOUR_PROJECT_ID>" /> where you want it in the content.

Embedded form

Install pushfeedback-react if it is not already in your project:

npm install pushfeedback-react

Create EmbeddedFeedback.jsx with the widget stylesheet, loader, and component:

import React, { useEffect } from 'react';
import { FeedbackModal } from 'pushfeedback-react';
import { defineCustomElements } from 'pushfeedback/loader';
import 'pushfeedback/dist/pushfeedback/pushfeedback.css';

export default function EmbeddedFeedback({ project }) {
  useEffect(() => { defineCustomElements(window); }, []);
  return <FeedbackModal project={project} embedded="true" />;
}

Render <EmbeddedFeedback project="<YOUR_PROJECT_ID>" /> where you want it in the content.

Like and dislike buttons

Install pushfeedback-react if it is not already in your project:

npm install pushfeedback-react

Create FeedbackThumbs.jsx with the widget stylesheet, loader, and component:

import React, { useEffect } from 'react';
import { FeedbackButton } from 'pushfeedback-react';
import { defineCustomElements } from 'pushfeedback/loader';
import 'pushfeedback/dist/pushfeedback/pushfeedback.css';

export default function FeedbackThumbs({ project }) {
  useEffect(() => { defineCustomElements(window); }, []);

  return (
    <div>
      <p>Was this helpful?</p>
      <div className="pushfeedback-thumbs-row">
        <FeedbackButton project={project} rating="1" button-position="default" modal-position="center" button-style="default" custom-font="true">
          <span className="pushfeedback-thumb-label">Helpful</span>
          <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" aria-hidden="true"><path d="M14 9V5a3 3 0 0 0-3-3l-4 9v11h11.28a2 2 0 0 0 2-1.7l1.38-9a2 2 0 0 0-2-2.3zM7 22H4a2 2 0 0 1-2-2v-7a2 2 0 0 1 2-2h3" /></svg>
        </FeedbackButton>
        <FeedbackButton project={project} rating="0" button-position="default" modal-position="center" button-style="default" custom-font="true">
          <span className="pushfeedback-thumb-label">Not helpful</span>
          <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" aria-hidden="true"><path d="M10 15v4a3 3 0 0 0 3 3l4-9V2H5.72a2 2 0 0 0-2 1.7l-1.38 9a2 2 0 0 0 2 2.3zm7-13h2.67A2.31 2.31 0 0 1 22 4v7a2.31 2.31 0 0 1-2.33 2H17" /></svg>
        </FeedbackButton>
      </div>
    </div>
  );
}

Render <FeedbackThumbs project="<YOUR_PROJECT_ID>" /> after the article content.

Next steps

Choose what to do next:

• Customization — Adjust the widget's layout, styles, and text.
• Integrations — Forward feedback to Slack, email, Jira, and more.